Lifetime Achievement Award
- Gary Thompson, Cornell University (awarded in 2011)
- Chris Voss, London Business School (awarded in 2010)
- Sheryl Kimes, Cornell U. (awarded in 2010)
- Aleda Roth, Clemson U. (awarded in 2009)
- Dick Chase, U. Southern California (awarded in 2007)
2009 Distinguished Service Award
- Uday Apte, Naval Postgraduate School
2009 Emerging Scholar Award
- Serhan Ziya, U. North Carolina – Chapel Hill
Most Influential Service Operations Paper Award
- Mei Xue and Joy Field. For their article titled, "Service Coproduction with Information Stickiness and Incomplete Contracts: Implications for Consulting Services Design" Production and Operations Management, 17(3), 357-372 2008 (awarded in 2011).
- Craig Froehle and Scott Sampson. For their article titled “Foundations and implications of a proposed unified services theory” Production and Operations Management, 15 (2), 329-343 (awarded in 2009).
- Larry Menor and Aleda Roth. For their article titled “New Service Development Competence and Performance: An Empirical Examination in Retail Banking.” Production and Operations Management, 17(3), 2008, 267-285 (awarded in 2010).
