Mission Statement
The department seeks papers that further our understanding of operations by explicitly accounting for empirically observed human tendencies and influences, such as decision biases, cognitive limitations, individual preferences, and social institutions. Behavioral issues naturally arise in any operational context where human judgment or management of human operations is critical. Behavioral influences can surface from a variety of sources including customers, workers, and managers. Possible contexts include (but are not limited to) manufacturing and service processes, supply chain management, procurement, revenue management, product development, and technology management.

The department is especially interested in papers that uncover human regularities that are unique to operations settings or that manifest themselves in novel ways in this new environment. Papers must be well written with a clear statement of their contribution to both theory and practice. We encourage a broad range of methodologies including laboratory experiments, field studies, systems dynamics, and analytical models of human behavior. The chosen methodology should be well motivated and executed with the highest rigor.

Departmental Editor
Professor Karen Donohue
The Carlson School
University of Minnesota
321 19th Ave S, 3-150 CSOM
Minneapolis, MN 55455, USA
Phone: (612) 625-6320
kdonohue@csom.umn.edu

Senior Editors
Jan C. Fransoo, Technische Universiteit Eindhoven
Teck H. Ho, University of California, Berkeley
Joseph Thomas, Cornell University
Elena Katok, Penn State University
Gary Pisano, Harvard University
John Sterman, Massachusetts Institute of Technology