This two day workshop at the University of Exeter focuses on the challenges facing Service Operations Management research. The objective of the workshop is articulate the key issues emerging from a changing landscape, to review and challenge extant models and theory, to address concerns of practitioner relevance, to engage in debate on the opportunities of multidisciplinary research, and to shape a future research agenda to meet these challenges.

Further details and registration form for ease of reference also available at:
www.centres.ex.ac.uk/xspo/

Francine Carter
Workshop Co-ordinator, XSPO Reseach Centre
School of Business & Economics
Streatham Court
Rennes Drive
Exeter EX4 4PU
Tel: 01392 262557
Fax: 01392 263200