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College of Service Operations

At this year's POMS College of Service Operations Mini-Conference, we will hear about how high-level experiential service initiatives can be lead to successful outcomes. Practitioner experts will describe what experiential service means to their business and how they make this happen. Learn about the experiential service practices of leading companies, engage with academics that are passionate about studying service operations, and join us in an industry tour of SeaWorld Orlando theme park!

Click here for Agenda.
Click here to register.

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